ITA Airways, the Italian reference carrier, has achieved a significant milestone by receiving a Four-Star rating from Skytrax, acknowledging its exceptional quality in customer service.
Skytrax, the UK-based international air transport research organization, awarded this recognition following a comprehensive evaluation by industry experts. This assessment considered over 1,200 indicators, including digital infrastructure, in-flight services, and airport services.
This achievement underscores ITA Airways' commitment to its core principle: customer centricity. The airlineiscelebratedforitsoutstandingserviceandprofessionalism,settingaglobalbenchmark for hospitality.
The highlevelofserviceprovidedbothonboardandattheairporthasenabledITAAirwaystoclimb the rankings of major European and international airlines, reaching prominent positions. This accolade marks just the beginning of the company's long-term strategy to enhance customer- oriented services.