Novotel Hyderabad Convention Centre & HICC has announced the appointment of Shyama Maity as the new Rooms Division Manager. In this role, she will leverage her extensive hotel management experience, particularly in overseeing key areas such as Reception, Reservations, Housekeeping, and Maintenance. With strong leadership skills and a proven track record of enhancing guest experiences, Shyama is a valuable addition to the team.
Shyama brings over 18 years of hospitality experience to her new position, most recently serving as Rooms Division Manager at Rydges Latimer Christchurch in New Zealand. During her tenure, she significantly improved guest satisfaction, implemented effective rate management strategies, and ensured operational excellence across the division. Her deep knowledge of financial reconciliation and budget optimization has consistently driven the financial success of the properties she has managed.
Mr. Rubin Cherian, General Manager of Novotel Hyderabad Convention Centre and Hyderabad International Convention Centre, stated, “Shyama Maity’s leadership and vision align perfectly with our commitment to providing exceptional service and making our guests feel at home. We look forward to her contributions and the ongoing success of our Rooms Division.”
Expressing her enthusiasm for her new role, Shyama said, “I am excited to join Novotel Hyderabad Convention Centre & Hyderabad International Convention Centre and lead the Rooms Division team. My goal is to uphold the highest standards of guest service while driving efficiency and innovation within the department.”
With her extensive expertise in various hospitality management systems and her passion for training and development, Shyama is well-positioned to elevate guest experiences at Novotel Hyderabad Convention Centre & HICC.