Shyam Kumar has been appointed as the new General Manager of DoubleTree by Hilton Bengaluru Whitefield, bringing over two decades of experience in luxury and upscale hotel management. In his previous role as General Manager at DoubleTree by Hilton Agra, Shyam played a pivotal role in the hotel's growth, driving performance and expanding its reputation as a preferred destination for upscale weddings and leisure travelers.
A familiar face in the Bengaluru market, Shyam began his Hilton journey as Director of Operations at Conrad Bengaluru, where he was instrumental in establishing the hotel as a luxury destination before moving on to Agra. His career also includes stints with renowned international brands such as Shangri-La, Sheraton, and JW Marriott in India and New Zealand.
With a strong background in Food & Beverage, Shyam is known for his dynamic, risk-taking leadership style and his commitment to driving innovation in every role he undertakes. He is also a staunch advocate for workplace diversity and inclusion, having championed initiatives such as employing specially-abled team members at DoubleTree by Hilton Agra and being the first Hilton hotel in India to hire transgender employees.
Shyam believes that true hospitality is about spreading warmth and light to all stakeholders, and that personalization and attention to detail are the new benchmarks of luxury. He emphasizes empowering his teams to perform at their best, which defines his leadership approach.
Outside of work, Shyam has a passion for fitness, music, and books. He enjoys spending his Sunday mornings riding his bike, believing that quality alone time is essential for self-discovery. He also loves to travel, particularly to heritage and spiritual destinations.