SriLankan Airlines has been named the Leading International Airline in South Asia at the South Asian Travel Awards (SATA) 2024, earning this distinction for the second consecutive year in the Visitors’ Choice Awards category. This recognition underscores the airline's prominent role in the South Asian aviation industry, known for its exceptional service and hospitality, and a comprehensive flight schedule covering 85% of the region.
SATA is an annual event that honors the best in South Asia's hospitality and travel sectors, recognized as one of the most prestigious travel awards in the region, endorsed by over 18 regional tourism organizations. Winners are chosen based on votes from industry professionals and travelers, reflecting excellence and customer satisfaction.
Fawzan Fareid, Regional Manager for India, Bangladesh, and Nepal at SriLankan Airlines, commented on the accolade: “We are honored to be recognized as a leader in the region by our valued customers. South Asia is a crucial part of our network, and we are committed to providing seamless connections while delivering our renowned Sri Lankan hospitality, with meals and entertainment tailored to local preferences. This award is dedicated to our teams in South Asia for their unwavering commitment to our customers.”
SriLankan Airlines aims to offer passengers an authentically Sri Lankan experience characterized by warmth and hospitality. This commitment is reflected in its consistent Four-Star Rating in the Major Airline category at the Airline Passenger Experience Association (APEX) awards, based on verified passenger feedback. Additionally, the airline boasts an extensive schedule, with nearly 130 flights each week between Colombo and major cities in India, Pakistan, the Maldives, Nepal, and Bangladesh, ensuring convenient global connections.